Data Analytics

What Restaurant Analytics Can Teach Business Owners Who Know It All

Leave a Comment / Knowledge / Inspiration / By [email protected]

Restaurant owners have a lot of knowledge about how to run their business: staffing, product, customer service, planning, scheduling, and organization. But a lot of important business decisions are made based on intuition, or a “gut feeling.” And while intuition is valuable, it’s usually earned through years of experiential learning. A data-driven strategy derived from …

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How to prepare your store and staff for busy holidays during the pandemic?

Leave a Comment / Covid-19 / By [email protected]

The holiday season is coming, and restaurants and retail stores are getting ready for a different landscape. The health and economic challenges associated with the Covid-19 pandemic have already transformed how people shop, and most of these changes may become the new normal.

Create Unalike Holiday Season Newsletters to Wow your Customers

Leave a Comment / Seasonal Trends / By [email protected]

It is almost that time of the year again and what better time than now to start preparing for a fun and festive newsletter for your subscribers? It is a treat to receive an engrossing and well-written newsletter, that includes interesting-to-read content, colorful and relevant images, a structured format, or nice offers and discounts. But …

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Keep in touch with customers during a pandemic

How can you stay engaged with your customers during Covid-19?

Leave a Comment / Covid-19 / By [email protected]

The reverberations of the pandemic have been experienced around the world and have impacted each and every one of us. Gyms, malls, restaurants and other retailers that have a physical presence have been massively hit and all had to adapt to new ways of operations.

How Reservation Tools Help Restaurants Own Valuable Customer Data

Leave a Comment / Customer Engagement & Loyalty / By [email protected]

Imagine making an online reservation for two at one of your favorite restaurants, and a few hours before you and your dining partner arrive, you get a text message. The text contains a personalized offer for two of your favorite desserts if you spend $75 or more. Though you weren’t planning on splurging, you decide …

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How Owned Customer Data Can Grow Your Business with Customer Engagement Tools

Leave a Comment / Customer Engagement & Loyalty / By [email protected]

FSTEC, an annual technology conference for the foodservice industry, took place Oct. 1 – 3 in Orlando, FL. Como had the pleasure of attending the event, meeting with executives from some of the 240+ foodservice operations, and participating in educational and inspirational sessions. Of all the FSTEC sessions Como leaders attended, one thing remained the …

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How POS Integrations Generate Customer Insights and Actionable Data

Leave a Comment / POS Guide / By [email protected]

POS integrations can pose a challenge for retail and hospitality chains. Getting a POS system to work with different types of data analytics can be a complicated process, particularly for retail and service experts who may lack technical knowledge and skills.

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