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Customer Engagement & Loyalty

Riding the Wave: Exploring Exciting Online Ordering Trends in 2024

Customer Engagement & Loyalty, Knowledge / Inspiration / By

In the ever-evolving landscape of digital ordering, staying ahead of the curve is imperative for restaurants and retailers alike. As we venture further into 2024, several trends are reshaping the way customers interact with businesses digitally. From AI-driven personalization to the rise of virtual kitchens, the opportunities for technology to influence traditional restaurant and retail …

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Turning New Year Resolutions into Revenue – Driving Customer Engagement with Data

Leave a Comment / Customer Engagement & Loyalty, Knowledge / Inspiration / By

As 2024 unfolds, individuals around the globe embark on a journey of self-improvement. From setting resolutions to lead more health-conscious lifestyles to deciding to be more conscientious of their finances,   consumer habits are in flux during the month of January. For businesses, especially those in the food and beverage (F&B) and retail sectors, these …

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Unlock the Magic: 4 Tips to a Spectacular Birthday Rewards Program

Unlock the Magic: 4 Tips to a Spectacular Birthday Rewards Program

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Birthdays are special occasions that call for celebration, joy, and making lasting memories. But what if birthdays could be more than just a day of festivities?  Imagine receiving exclusive rewards and personalized surprises that make you feel truly valued on your special day. That’s where a birthday rewards program steps in, designed to enhance customer …

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4 Methods to Increase Direct Online Orders for Your Restaurant

4 Methods to Increase Direct Online Orders for Your Restaurant

Leave a Comment / Customer Engagement & Loyalty, Knowledge / Inspiration / By

The restaurant industry has undergone a significant transformation in recent years, with online ordering and delivery growing at an unprecedented rate. In fact, according to a recent report by the National Restaurant Association, online ordering has grown by a staggering 300% faster than dine-in traffic since 2014. With the pandemic further accelerating this trend, it’s …

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4 Proven Strategies to Create Compelling Retail Window Displays, Drive Foot Traffic and Boost Sales

4 Proven Strategies to Create Compelling Retail Window Displays, Drive Foot Traffic and Boost Sales

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If you’re a retailer or restaurant manager, you know that getting customers to step into your store is key to sales success. And one of the best ways to do this is by creating visually striking and engaging window displays. According to NPD Group Research, window displays influence purchase decisions up to 24% of the …

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Post-Holiday Strategies to Keep Shoppers Coming Back

Post-Holiday Strategies to Keep Shoppers Coming Back

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It costs five times more to acquire new customers than to retain existing ones. According to Bain & Company, increasing retention rates by 5% boosts profits by 25% to 95% – impressive, right? Keeping in touch with customers after the holidays can result in additional revenues and nurture positive customer relationships in the long run. …

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Get Ready for the High Season with Gamified Loyalty Campaigns

Get Ready for the High Season with Gamification

Leave a Comment / Customer Engagement & Loyalty, Seasonal Trends / By

The month of November marks the beginning of the busiest holiday shopping season. Customers are starting to look for the most attractive promotions and deals brands are offering. Consequently, it is the perfect time for F&B and Retail establishments to increase conversions and boost revenue. What better way to do so than with gamified loyalty …

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5 Loyalty Program Strategies to Promote Your Local Business

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The majority of customers that visit your shop for the first time will never walk into your shop again.  As business owners, we do our best to offer the best customer experience and after the purchase takes place and the customer leaves our shop we pray for the customer to visit again. I am Alex …

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Halloween 2022: 4 Fangtastic Email Campaign Tips and Tricks

Halloween 2022: 4 Spooktacular Email Campaign Tips and Tricks To Use This Year

Leave a Comment / Customer Engagement & Loyalty / By

Halloween is right around the corner, which means millions of people are stocking up on candy, decorating their houses, and dusting off old Halloween costumes and it is time for your business to craft your dedicated loyalty campaign and related emails! According to National Retail Federation’s (NRF) survey, 69% of US consumers plan to celebrate …

Halloween 2022: 4 Spooktacular Email Campaign Tips and Tricks To Use This Year Read More »

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